The job of the Scrum Master can be a challenging one. It can be made tougher when people describe the role as a “referee.” Making such a comparison implies that the Scrum Master isn’t a member of the team. Worse yet, some describe us as keepers of process, which conflicts with how we value individuals and interactions over process and tools.
A Scrum Master is neither referee nor process keeper. Instead, he is a member of the team with a different set of responsibilities. This is easy to say but not always easy to enact. Viewing the Scrum Master as a team member requires work; however, this work is necessary. After all, trust is vital for every team to succeed, and teams will be hesitant to trust any outsider. So let’s talk about some tips that will help.